Contact us

We love talking to writers about how you're using First Draft Pro

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You can always send us an email. We'll definitely respond to each one, but it may take a little longer to get help this way. If you need help sooner, we recommend reaching out via LiveChat.
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Live chat

We're most responsive on LiveChat, so if you need help quickly, that's the best way to reach us. If we're not online at the moment, we try to respond within 6 to 12 hours on a business day.

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Office hours

Each week we set aside time just for speaking to writers face-to-face. We can chat about your writing process, features you want to see, or things you're finding hard.

Book an online meeting